Shipping policy

Shipping Policy

Shipping within the United Kingdom
We offer reliable standard shipping across the UK for a small flat rate. Shipping costs will be calculated at checkout based on your order and delivery location. Thank you for supporting Versatail!

Processing Times
All orders are processed within 3-5 business days (excluding weekends and public holidays). You will receive a confirmation email once your order has been shipped, along with tracking information where available.

International Shipping
We do offer international shipping!
International customers are responsible for shipping fees, which will be calculated at checkout based on your location and order size.

Customs, Duties, and Taxes
International orders may be subject to customs fees, import duties, and taxes once the shipment reaches your country. These charges are the responsibility of the customer and are not included in our shipping fees.
We recommend checking with your local customs office for more information on potential charges before placing your order.

Estimated Delivery Times

• UK Orders: 3–5 business days after dispatch
• International Orders: 7–21 business days after dispatch (depending on destination)

Please note that delivery times are estimates and may vary due to factors outside our control (such as customs processing or postal delays).

Shipping Issues
If your order hasn’t arrived within the expected timeframe, or if you have any issues with your shipment, please contact us at info@versatail.co.uk and we’ll be happy to help!